Okta Aerial is Okta’s platform for managing many Okta orgs from one central account. Okta is moving all managed orgs onto Aerial, including the orgs you run through ZeroTek. For most partners, this happens in the background and there’s nothing to do.
This article explains what Aerial is, why Okta requires it, and what it means for your team and your clients.
What Aerial means for MSPs
Month-to-month Okta add-ons: Orgs linked to Aerial and where Okta licenses are provided through ZeroTek can add Okta products like Identity Governance, Identity Threat Protection, and Okta Device Access month to month, with no annual contracts or minimums. This is available only through ZeroTek. Learn how month-to-month add-ons work.
Faster provisioning for all Okta products: Annual Okta products are also quicker and easier for ZeroTek to set up for your clients.
Simpler org setup and removal for your clients.
More consistent management across your client base.
Ready for what’s next: new Okta capabilities will build on Aerial.
Why is it required?
Aerial is Okta’s initiative, and it’s part of Okta’s investment in the infrastructure its customers rely on. All orgs managed through ZeroTek need to be linked to Aerial. ZeroTek is managing the transition and will support you through any steps.
Do I need to do anything?
Probably not. Most orgs are linked automatically.
If any of your orgs need a quick manual step, ZeroTek Customer Success has already contacted you directly. The step takes about a minute and must be done by a ZeroTek Administrator, or a Technician assigned to the org. Partners who haven't completed this step can contact [email protected] to book a short session and get it done.
IMPORTANT
Stay alert to phishing: ZeroTek Customer Success will contact you directly if any action is needed. If you get an unexpected request to link an Okta org to an Aerial account, especially from a sender you don’t recognize, check with ZeroTek Customer Success before doing anything.
FAQs
Will our clients notice anything?
No. Your clients’ users sign in and work as usual.
Does linking to Aerial cost anything?
No. There’s no charge to link an org. You only pay for add-ons or other Okta products if you choose to add them.
We don’t need any add-ons or extra Okta products right now. Do we still have to do this?
Yes. Easier access to Okta add-ons and other Okta products is a benefit of Aerial, not the reason it’s required. All orgs need to be linked, whatever Okta products you use. It won’t change your current setup.
Does this give ZeroTek or Okta more access to our orgs or client data?
Linking an org to ZeroTek’s Aerial account lets ZeroTek perform the management actions needed for org administration, SKU provisioning, and support. These are responsibilities ZeroTek already has as your Okta provider. It doesn’t give ZeroTek or Okta access to your clients’ data beyond what those actions require.
Still have questions? Partners are welcome to contact ZeroTek Customer Success: [email protected].