Okta Workflows is a month-to-month Okta add-on available through ZeroTek, a platform for MSPs. ZeroTek is the only provider authorized to sell these Okta SKUs month-to-month, and offers them solely to MSPs, MSSPs, and IT service providers to deploy for their clients. For details, see how month-to-month add-ons work.
Okta Workflows is a no-code automation platform that lets organizations automate identity and business processes across Okta and third-party systems, with no custom scripting required. Every org using ZeroTek's Okta Pro licensing includes 5 free Workflows; this add-on raises the total number to 55.
Example customer scenarios
A risky sign-in event automatically creates a ServiceNow ticket, alerts the security team in Slack, and suspends the affected account temporarily.
An MSP builds reusable onboarding automation templates across multiple customers to reduce deployment time and operational overhead.
Key use cases
Automated onboarding and offboarding
Ticket creation and approval automation
Slack or Teams notifications
Temporary access automation
Password reset and self-service workflows
HR-driven provisioning
Security response automation
Identity lifecycle orchestration
When to use
The customer has repetitive manual identity tasks
IT teams are overloaded with provisioning requests
The customer needs better security notifications
The customer wants automation without development resources
You want to build reusable, repeatable managed-service automations
The customer uses multiple SaaS platforms that need to talk to each other
Onboarding/offboarding processes include steps that are slow or error-prone
Why it wins
No-code/low-code — accessible to non-developers
Extensive connector ecosystem for third-party integrations
Significant operational efficiency improvements and cost reduction
Lets MSPs build repeatable, productized service offerings
Before you sell
Clear business process definitions improve workflow design.
Workflow designs should be documented for maintainability.
API integrations may require administrative access to connected systems.
Complex logic may still require APIs or custom connectors.
Licensing and execution limits should be reviewed for larger customers.
Not the right fit for customers with only a handful of identity tasks that don’t repeat, or customers whose processes aren’t stable enough to encode.
Pricing
Email [email protected] to get started with this add-on, or learn more about how month-to-month add-ons work.
Get add-on
Email [email protected] to get started with this add-on.